FAQs

Not only is Vrokhi real gold, it's the best real gold!

18 carat gold means your piece is made of 75% gold, and 25% other materials to make gold less brittle.

If you ever decide to resell your jewelry piece, you will get the highest return on investment because the only thing that makes your jewelry valuable, is the quantity of gold.

We try our best to ship globally. However, we understand shipping to some PO Box locations may be difficult. If you are outside Canada or the U.S, please email us at hello@vrokhi.com before placing your order, to ensure we can ship to your location.

We pride ourselves in being a slow-made business. All rings and out-of-stock items are made to order so they will take from 7-10 days to make, and we will try our best to deliver them to you within 3-4 days.

If your item is delayed, please email us at hello@vrokhi.com and we will be happy to work hard to make sure your beloved piece reunites with you.

We have a 7-day return policy, applicable to necklaces and bracelets only.  This means you have 7 days after receiving your item to request a return. Earrings and rings are final sale.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

Sadly, our shipping fees and your shipping costs are non-refundable, but we will happily give you a full refund for your purchased product. 

You can always contact us for any return question at hello@vrokhi.com